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Company: CityCenter - Las Vegas Location:
Las Vegas, NV
Employee Type: Full Time Job Industry: Hotel and Resort and Casino
Job Category: Sommelier and Bev Mgmt
Education: Bachelors Degree
Years of Experience: 3 Date Posted: 08-20-2010
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Company Overview:
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When completed in 2009, CityCenter will be one of the great urban places of the world, a reflection of the best of the life that we're living today and tomorrow. It will be a place of continual evolution, richness and diversity-a place people from around the world will desire to visit and experience.
Across the country and throughout the world, people are rediscovering the excitement of the city. The city is where the people are, where the action is, and where all that's thrilling and new comes together-whoever you are. Las Vegas will soon have its own urban core- a 76-acre city-within-a-city that's destined to redefine the skyline. It will be an urban setting unlike any other in the United States. Or, really, anywhere. CityCenter.
CityCenter could only exist in Las Vegas- and only MGM MIRAGE, the world's premier developer of destination resorts, could build it. No other developer has the vision to realize such a forward-thinking project with the same care and attention-or the experience to offer hotels, retail and amenities that will exceed the high expectations for which MGM MIRAGE is known throughout the world.
No other developer has the depth of talent and resources to mastermind a project of comparable scale-a project that will literally reshape the Las Vegas skyline and create a new international destination for entertainment, dining, nightlife, retail, art and design. And few other developers have shown the same level of commitment to sustainable design, creating a place that people will appreciate and enjoy for decades to come.
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Job Description:
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Job Functions: • Inspect bar set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective personnel • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet the business demands • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards • Resolve guest complaints, ensuring guest satisfaction • Maintain complete knowledge of: all liquor brands, beers and non-alcoholic selections available in outlets, the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list, designated glassware and garnishes for drinks, all bar menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices • Maintain complete knowledge of and comply with all departmental policies, procedures, and standards • Maintain complete knowledge of correct maintenance and use of equipment • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy • Maintain positive guest relations at all times • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately • Monitor and maintain cleanliness, sanitation and organization of assigned work areas • Bar outlet layouts, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving • Check storage areas for proper supplies, organization and cleanliness • Establish par levels for supplies, liquor, beer, wine and equipment, completing requisitions to replenish shortages or additional items needed for the anticipated business • Ensure that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards • Ensure that each liquor bottle ordered is backed up by an exchange of an empty bottle of same liquor • Inspect quality and amounts of garnishes, ensuring agreement to departmental standards • Review sales and beverage costs for previous day • Ensure that staff report to work as scheduled, documenting any late or absent employees • Assign work and side duties to staff in accordance with departmental procedures • Conduct pre-shift meeting with staff and review all information pertinent to the days business • Inspect grooming and attire of staff; rectify any deficiencies • Coordinate music tapes and entertainment, ensuring correct volume and appropriateness to clientele • Check the pick-up station and side stations, ensuring agreement to standards of cleanliness, supply of stock and organization • Monitor and handle problems with intoxicated guests and/or altercations • Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction • Monitor and ensure that all tables are cleared and reset according to department procedures • Plan, organize and monitor the set-up, service and breakdown of all banquet bar functions, assisting with consumption reports and bar checks • Access all functions of the POS system in accordance to specifications • Handle void checks in accordance with Accounting procedures • Assist staff with expediting problem payments • Ensure all cashiering procedures are processed in compliance with Accounting standards • Issue manual checks when the system is down and ensure accountability of such • Run system closing reports and ensure that all servers checks are closed before they sign out • Ensure all closing duties for staff are completed before staff sign out • Complete work orders for maintenance repairs and submit to Engineering • Complete all paperwork and closing duties in accordance with departmental standards • Ensure that all Bars are secure when not open for business • Other related duties as necessary -- |
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Job Requirements:
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